Payment Requests

Other payments from utilities or miscellaneous fees can be created through Payment Requests. Rental payments cannot be created manually through this module. Created payment requests will have a status of pending by default, and the payment can be confirmed later on (see Payment Actions).

Creating Payment Requests

To create a payment request, click on Create Payment Request in the Unit Operations section of the Units or Unit Details page. A dialog box should appear with several input fields.

Creating a Payment Request
Creating a Payment Request

There are several things to note:

  • The start date and end date corresponds to the period of the payment request (i.e. Water bill from Sept 1 to Sept 30)
  • The due date will affect automatic notifications, and will be seen in the statement of account of the tenant.
  • The email notification will only be sent if the Send email to tenant is ticked
  • Attachments can be uploaded in the Attachments field.

Once finish is clicked, a pending payment is created.