Custom Notifications

Most of Spacepack's notifications are system-generated and automated, but this feature gives you the freedom to set your own notification title, frequency, and body when reminding your tenants of their overdue rentals. The current limit of this feature is three notifications, contact us if you feel your property needs more.

Example of custom notification

In the example above, a notification will be sent when a payment request with the a category of either Rent, Water, Electricity, or Miscellaneous is overdue for 2 weeks. The notification sent are:

1. One email with the subject Notice of Access Deactivation and the body of the content of the Email Message text area.
2. One text message (SMS) with the content of the SMS Message text area (140 character limit).

If there are multiple payment requests that match the criteria of the notification to be sent, the breakdown of the payments are shown in a table with the total amount under Summary of Payments:

Deactivating a Notification

You can deactivate a notification without deleting using the Deactivated toggle at the bottom of the dialog box.

Clicking the Delete button permanently deletes a custom notification.